Article 1 a. General Terms and Conditions: these general terms and conditions. b. Parties: Vitroflora and the Customer. c. Vitroflora: Vitroflora Grupa Producentów sp z o.o. Article 2 Applicability 1. These General Terms and Conditions apply to any and all offers, sales or deliveries by   Vitroflora   to   a   Customer   or   any   other   agreements   among   Vitroflora   and a Customer. 2. Any provisions contrary to the General Terms and Conditions must be agreed upon in  writing  and  insofar  they  do  not  replace  the  relevant  provisions  of  the  General Terms and Conditions, they are deemed to be supplementary to the General Terms and Conditions. 3. A copy of the General Terms and Conditions shall be available on the website of Vitroflora. Article 3 Offers and prices 1. All offers of Vitroflora are non-binding unless otherwise agreed in writing. An offer shall be valid for a maximum of 30 days. 2. An agreement is deemed to be concluded by the written confirmation of the offer by the Customer, unless Vitroflora objects the confirmation in writing within five days after Vitroflora has received the confirmation from the Customer. 3. If an agreement is concluded by an agent, representative or other intermediary on behalf of Vitroflora, the agreement shall only deemed to be concluded once it has been accepted in writing by Vitroflora. 4.  Prices  are  excluding  VAT  and  additional  expenses,  such  as  transport  charges, packaging  costs,  cost  of  quality  control  and/or  phytosanitary  inspection,  import duties, government and other official levies, and fees under breeders’ rights and any other fees, unless explicitly otherwise agreed in writing. 5.  If  Vitroflora’s  expenses  for  a  sale  or  delivery  increase  significantly  since  the price  for  this  sale  or  delivery  was  set,  Vitroflora  is  entitled  to  adjust  the  price  to a reasonable level. 6. Unless otherwise indicated, all prices are in euro (€). 7.  If  the  Customer  cancels  the  agreement,  the  Customer  shall  immediately  owe to  Vitroflora,  without  prior  notice  being  required,  a  cancellation  charge  of  25% of  the  gross  sale  value  of  the  products  to  be  delivered.  In  the  event  the  relevant products prove to be unsaleable, or only saleable at a lower price, as a result of said cancellation, the Customer shall be liable for any price difference and other damages incurred by Vitroflora. The Parties are obliged to limit any damages resulting from a cancellation as much as possible. Article 4 Conditions of sale 1. Orders for plants and/or cultivation material that is not yet fully grown at the time of  purchase  shall  be  accepted   subject  to  the  normal  cultivation  average  of  good plant material with a good appearance. 2.  Partial  or  complete  failure  of  the  cultivation  or  harvest  of  starting  material or  partial  spoilage  during  storage  for  any  reason  shall  release  Vitroflora  from  the obligation to deliver and his other obligations, unless attributable to gross negligence on the part of Vitroflora. 3. Vitroflora is also entitled to assure a replacement delivery, which shall occur on the same terms as originally  agreed. 4.  If  the  delivery  of  a  type  that  has  been  ordered  is  not  possible  for  any  reason, Vitroflora shall be entitled to deliver a type that is equivalent as much as possible or to cancel the order if the type ordered cannot be delivered, or the Customer does not accept a different type; Vitroflora shall endeavour to deliver a different type. Article 5 Delivery and transport 1. Delivery is ex works unless explicitly otherwise agreed. On delivery, the risk of the relevant products is transferred to the Customer with everything that is connected thereto. 2. After consultation with the Customer, Vitroflora shall determine the delivery date or the delivery period. If a delivery date or a delivery period is agreed on, Vitroflora shall  endeavour  to  maintain  that  date  or  period  for  delivery.  If  Vitroflora  cannot deliver on the agreed delivery date or within the agreed delivery period, he shall inform the Customer as quickly as possible. After consultation with the Customer, Vitroflora shall determine the new delivery date or the new delivery period. 3. If the Customer receives the relevant products before the agreed delivery date or delivery period as referred to in paragraph 2, the resulting risk is entirely for the Customer. 4.  If  the  Customer  receives  or  wishes  to  receive  the  relevant  products  after  the agreed delivery date or delivery period, the risk of any loss of quality resulting from longer storage shall be entirely for the Customer. If, after a certain storage period that  may  be  considered  reasonable  in  view  of  the  type  of  product,  the  Customer has not received the product and the risk of loss of quality and/or spoilage of the products leaves no other option, the order shall be deemed to have been cancelled by the Customer, in which case the Customer is obliged to pay the damage incurred by Vitroflora as a result.

Article 6 Packaging/carts/pallets 1.  Single-use  packaging  shall  be  charged  at  cost  price  and  returns  shall  not  be accepted. 2. All packaging except single-use packaging remains the property of Vitroflora. 3.  Vitroflora  is  entitled  to  charge  the  Customer  an  agreed  user  fee  for  re-usable packaging and other durable material, to be specified separately on the invoice. 4. The Customer is obliged to return the packaging to Vitroflora at his own expense and in good condition, within 30 days from delivery or immediately after planting. If it has been agreed that Vitroflora is to collect the packaging, the Customer must ensure  that  the  packaging  remains  in  good  condition  until  the  date  indicated  by Vitroflora and store it so that Vitroflora may collect it in a normal manner. 5. The Customer may not keep the packaging in use or allow it to be used by third parties. 6. Carts, rolling containers, re-usable pallets must be returned immediately unless agreed  otherwise.  It  is  not  permitted  for  the  Customer  to  use  them  for  his  own purposes or give them to third parties. 7. In the event of damage to re-usable packaging, carts, rolling containers, pallets, etc.,  the  Customer  is  obliged  to  pay  the  cost  of  repairs  or  replacement  and  any additional rental charges resulting from late returns. Article 7 Payment 1. Vitroflora is entitled to request an advance payment of 50% of the invoice amount from the Customer. 2. Payment must occur within thirty days after the invoice date. 3. The Customer is not entitled to set off any counterclaim the Customer may have against Vitroflora with the purchase price he is to pay. 4. The Customer is not entitled to suspend the fulfilment of its payment obligation in the event of a complaint he has submitted to Vitroflora regarding the products delivered,   unless   Vitroflora   explicitly   agrees   with   such   suspension   under   the conditions to be set by Vitroflora. 5. All payments shall be made at the offices of Vitroflora or by deposit on or wire transfer into a bank account to be indicated by Vitroflora. 6. Payments must be made in euro (€) unless otherwise indicated on the relevant invoice. In case the invoice indicates that a payment may be made in another currency, Vitroflora is entitled to charge the Customer for any exchange rate fluctuations. 7. If the Customer does not fulfil his payment obligation in time, he shall be deemed to be legally in default. Vitroflora shall then be entitled to charge interest at 1% monthly from the date that the Customer is in default of fulfilling the payment obligation as mentioned in paragraph 2, with a partial month being counted as a whole month. In  addition,  in  case  the  second  sentence  of  paragraph  6  applies,  Vitroflora  is  also entitled to charge the Customer for any (further) exchange rate fluctuations incurred by the Customer’s default. 8. If the Customer is in default or otherwise fails in fulfilling one of his obligations, all reasonable charges in obtaining satisfaction, both legal and extralegal, shall be at the Customer’s expense. 9. Vitroflora reserves the right not, or no longer, to carry out, orders or agreements if previous deliveries have not been paid for by the Customer or the Customer has not fulfilled, or is at risk of not fulfilling, his obligations to Vitroflora. Vitroflora is not responsible for any damage to the Customer as a result of not carrying out orders. Article 8 Force majeure 1. Force majeure refers to any circumstance outside the direct sphere of influence of Vitroflora in which fulfilment of the agreement can no longer reasonably be expected. This may include strikes, fire, extreme weather conditions or government measures and disease and plagues, or faults in the material supplied to Vitroflora. 2.  If  Vitroflora  cannot  carry  out  the  delivery  because  of  force  majeure,  Vitroflora must inform the Customer of the circumstances in writing as soon as possible. 3. In the event of force majeure, the Parties shall agree a change to the agreement or a (partial) dissolution of the agreement. 4. If the Parties cannot agree on a change or dissolution  within  10 days after the written notice of the circumstances in question, either of the Parties may then turn to a judge. Article 9 Unforeseen circumstances for the Customer 1. In the event of unforeseen circumstances that are so serious that Vitroflora may not reasonably expect that the purchase agreement concluded shall remain in effect unchanged, the Parties shall agree a change to the purchase agreement or complete or partial dissolution of the purchase agreement. 2. If the Parties cannot agree on a change or (partial) dissolution within 10 days after the written notice of the unforeseen circumstances, either of the Parties may then turn to a judge.

Article 10 Guarantees and complaints 1. Vitroflora does not guarantee the genuineness of the products that are generally known to branch back. 2.  Vitroflora  does  not  guarantee  the  growth  and  blossoming  of  the  products delivered. 3.  The  Customer  shall  at  all  times  be  provided  with  all  requested  cultivation information to the best of Vitroflora’s knowledge and abilities, by or on behalf of Vitroflora, but without any liability of Vitroflora arising therefrom. 4. Complaints regarding visible defects, including those regarding the quantity, size or weight of the products  delivered, must be indicated to Vitroflora within two days after delivery and Vitroflora must be informed in writing within eight days. 5.   Complaints   regarding   non-visible   defects   must   be   indicated   to   Vitroflora immediately after detection (within two days at the latest) and Vitroflora must be informed in writing within eight days. 6. Complaints must also be indicated to Vitroflora at such time that Vitroflora can check the plant material. 7. A complaint must at least include (i) an extensive and precise description of the defect, (ii) the storage location of the cultivation material to which the complaint relates,  and  (iii)  a  listing  of  the  facts  on  the  basis  of  which  it  can  be  determined that  the  products  delivered  by  Vitroflora  and  those  rejected  by  the  Customer are the same. 8. If the products delivered are rejected by the Customer under the terms of this article and the Customer and Vitroflora do not immediately agree on an amicable settlement, the Customer must then appeal to an independent, officially accredited expert who shall draw up an expertise report. The costs of the expertise report shall be for Vitroflora if the rejection is justified and for the Customer if the rejection is not justified. The costs of the expertise report must be prepaid by the Customer in any event. 9.  Complaints  regarding  a  portion  of  the  products  delivered  cannot  give  rise  to a rejection by the Customer of the entire delivery. 10. The Customer is obliged to check the quantity of the shipment delivered, or have it checked, on receipt and to report a deviation in the quantity to Vitroflora. 11. Issuing a complaint does not suspend the Customer’s obligation to pay, regardless of any justification of a complaint. Article 11 Liability 1. All liability regarding non-timely delivery is hereby excluded, unless the ultimate agreed delivery date or the final date of the delivery period is exceeded by more than seven days. 2. If the delivery date or the final date of the delivery period is exceeded by more than seven days, Vitroflora must be given written notice, whereby the Customer shall set a reasonable period for Vitroflora to fulfil his obligations nonetheless. 3. Vitroflora is not liable for damage caused by force majeure as indicated in article 8 paragraph 1. 4. Compensation by Vitroflora of any damage incurred by the Customer in the event of a complaint submitted under article 10 shall not be higher than the invoice value of the products delivered referred to by the complaint that proves to be justified, provided there is culpability or conscious negligence on the part of Vitroflora. 5. In the event of a partial failure of the harvest as a result of the products delivered for the Customer, the compensation owed by Vitroflora for the damage incurred by the Customer shall not exceed a percentage of the purchase price of the products delivered, which is at most equal to that portion of the harvest that has failed for the Customer. If,  when  damage  is  reported,  Vitroflora  and  the  Customer  jointly  or  a  third  party determines the percentage of deviating, diseased or weak plants, this percentage shall  determine  Vitroflora’s  maximum  liability.  The  Customer  is  obliged  to  ensure that the damage as a result of deviating, diseased or weak plants is limited as much as possible. 6.   Damage   compensation   may   not   be   deducted   by   the   Customer   from   any outstanding account payable to Vitroflora and does not entitle the Customer not to pay the invoice amount, or not to do so by the invoice payment date. Article 12 Transfer of ownership, retention of ownership and surety 1.  Notwithstanding  the  provisions  of  paragraph  2,  ownership  of  the  products  is transferred to the Customer at the time of delivery as referred to in article 5. 2. Vitroflora shall retain ownership of the products he has delivered and shall retain or acquire ownership of the products arising from them until the agreed price has been paid in full by the Customer and the Customer has completely fulfilled any and all of his other obligations to Vitroflora. 3. If there is any doubt in the mind of Vitroflora regarding the ability of the Customer to pay, Vitroflora shall be entitled to defer performances until Vitroflora has stood surety for payment or to terminate the agreement by cancellation, if the Customer has not provided surety for payment within fourteen days after being ordered to do so, notwithstanding the terms of article 4 paragraph 1. In both cases, the Customer shall be liable for the expenses incurred by Vitroflora.

Article 13 Contractual protection or protection under breeders’ rights of original species 1.  Starting  material  and  plant  material  of  species  protected  by  a  breeders’  right applied for or granted in the Netherlands or any other country or by a contractual transfer provision may not be (i) used to produce or further reproduce the species, (ii) treated for the purpose of reproduction, (iii) brought into the realm of commerce, (iv) traded further, (v) exported, (vi) imported, or (vii) kept in stock for one of these purposes. 2. The starting material delivered may be used by the Customer only to cultivate end products at the Customer’s business and may be used by the Customer only under the relevant species name and brand name if applicable. 3. Vitroflora is entitled to access to the business of the Customer or lots under the Customer’s  control  where  the  starting  or  plant  material  delivered  by  Vitroflora  is located to view and/or assess said material. Vitroflora shall inform the Customer of his arrival in a timely manner. 4.  The  Customer  is  obliged  to  provide  immediate  access  to  his  business  and  the crops to inspection authorities carrying out inspections on behalf of the owner of a protected species delivered to him. The Customer must also provide immediate access to his records (e.g. invoices) that are relevant to such inspection. 5.  If  the  Customer  finds  a  mutant  in  the  protected  species,  he  must  immediately inform the holder of the breeders’ right by registered letter. 6.  At  the  written  request  of  the  holder  of  the  breeders’  right,  the  Customer  shall provide the holder of the breeders’ right, within two months of receiving the request, with test material of the mutant, free of charge. 7.  The  Customer  is  aware  that  the  finder  of  a  mutant,  being  a  significant  derived species,  in  the  protected  species,   requires  the  permission  of  the  holder(s)  of  the breeders’ right regarding the ‘parent species’ to exploit the mutant. 8.  In  particular,  the  Customer  is  aware  that  the  finder  of  a  mutant  requires  the permission  of  the  holder  of  the  breeders’  right  regarding  the  ‘parent  species’ to  carry  out  the  actions  mentioned  in  paragraph  1  regarding  all  material  of  the species, including harvested material (hence also flowers, plants and/or plant parts). 9. The Customer is obliged to provide all co-operation desired by Vitroflora, including co-operating in collecting evidence, in the event that Vitroflora becomes involved in proceedings regarding breeders’ rights or other industrial property rights. Article 14 Dispute settlement 1. These General Terms and Conditions and any dispute or claim arising out of or in  connection  with  it,  its  subject  matter  or  formation  (including  non-contractual disputes or claims) shall be governed by and construed in accordance with Polish law. 2. All disputes (even those deemed as such by only one party) regarding or arising from  the  agreements  concluded  between  Vitroflora  and  a  Customer  established abroad to which these General Terms and Conditions apply may exclusively be settled by the Polish judge who is competent in the area in which Vitroflora is established. Article 15 Applicability of the appendix 1. The Parties may declare the ‘regulations on supplement percentages to be charged in the event of divergent germination percentages’ appended to these General Terms and Conditions to be applicable by agreement. The appendix shall then be part of the agreement to which these General Terms and Conditions also apply. Article 16 Price changes 1. Vitroflora reserves the right to change the final prices, in case of changes in the price  components  (e.g.  costs  of  materials,  labels,  packaging,  taxes,  import  duties, exchange  rate  differences  etc.) in  relation  to  the  price  of  these components at the date of confirmation of the order.